FAQ's

Does Colin Taylor ship overseas?

Yes, we ship all over the world. Shipping costs will apply, please contact us via email info@colintaylorgrooming.com. We run discounts and promotions all year, so stay tuned for exclusive deals.

How long will it take to get my Colin Taylor order?

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

What shipping carriers do Colin Taylor use?

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Does postage cover outside the UK?

Deliveries to UK offshore addresses (including NI, ROI, Highlands and Islands) are charged at individual rates in line with prices from Royal Mail or Courier Service. This will be calculated and charged as a surcharge after your order has been placed, if you order and make payment without a prior carriage quotation Wow Grooming Ltd will notify you by email of the surcharge and on confirmation and payment the order will be despatched or a refund will be issued for the order within 5 days from order, if there is not correspondence.  An admin charge of 5% will be incurred.

Can I return my product to Colin Taylor?

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

Can I sign up to the Colin Taylor newsletter?

Yes! Just enter your email here, and you’ll be added to our subscription list. You’ll be sent updates, exclusive offers, and much more.

Where are Colin Taylor products produced?

Colin Taylor products are produced here in the UK in a BRC accredited manufacturing facility.

What payment methods does Colin Taylor accept?

We accept payment via paypal and all major credit and debit cards.

Does Colin Taylor take bulk orders?

Yes. To discuss your exact requirements please contact us via email info@colintaylorgrooming.com