FAQ's

Are the Products Cruelty Free?

Yes, we are currently waiting approval of the Certified Leaping Bunny.

Do you have samples?

Our sample Collections can be found under Multi Buy Discounts, where you can find an assortment of shampoo collections to try before buying in quantities.

Do you offer Trade accounts for Colin Taylor Grooming products?

Open a Groomers/Trade account and log in every time you visit the site to view discounted prices.

Are your products Natural?

The Colin Taylor Grooming range includes a Natural based Aloe and Avocado shampoo, Wipes and a Natural Botanical ear wash.

How can I find out about new products?

Best to sign up to the Colin Taylor Grooming newsletter.

Does Colin Taylor ship overseas?

Yes, we ship all over the world. Shipping costs will apply, please contact us via email info@colintaylorgrooming.com. We run discounts and promotions all year, so stay tuned for exclusive deals.

How long will it take to get my Colin Taylor order?

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

What shipping carriers do Colin Taylor use?

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.  Tracking is provided with DPD orders.

Does postage cover outside the UK?

Deliveries to UK offshore addresses (including NI, ROI, Highlands and Islands) are charged at individual rates in line with prices from Royal Mail or Courier Service. This will be calculated and charged as a surcharge after your order has been placed, if you order and make payment without a prior carriage quotation Wow Grooming Ltd will notify you by email of the surcharge and on confirmation and payment the order will be dispatched or a refund will be issued for the order within 5 days from order, if there is not correspondence.  An admin charge of 5% will be incurred.

Do you offer student discounts?

Look at the multi buy discount where you will find 100 ml and 250 ml collections at a reduced rate to try our products.

Can I return my product to Colin Taylor?

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

Can I sign up to the Colin Taylor newsletter?

Yes! Just enter your email here, and you’ll be added to our subscription list. You’ll be sent updates, exclusive offers, and much more.

Where are Colin Taylor products produced?

Colin Taylor products are produced here in the UK in a BRC accredited manufacturing facility.

What payment methods does Colin Taylor accept?

We accept payment via paypal and all major credit and debit cards.

Does Colin Taylor take bulk orders?

Yes. To discuss your exact requirements please contact us via email info@colintaylorgrooming.com